Contact Us

We appreciate your business! 

Our customer service representatives are available via email Monday-Saturday, 9am-6pm EST. Please allow us 24-48 hours to respond to your email.

We are closed on all major U.S. holidays, including Thanksgiving Eve, Christmas Eve, and New Year's Eve. 

To check the shipping status of a package, please go to our Shipping Status page or click on the following link: Track order status - max-and-lilly (

If you have other questions, concerns, or suggestions, here's how you can reach us:


Mail: P.O. Box 549, Woodbury, N.J. 08096